​

1. Acceptance of conditions

The customer acknowledges having read, at the time of  to place an order, the special conditions of sale stated on this screen and expressly declares to accept them without reservation.

These general conditions of sale govern the contractual relations between  MASTIC and its client, both parties accepting them without reservation.

These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.  The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

2. Products

Most of the products presented on this site  are  unique copies,  because they are old objects, and / or second-hand. Despite the care taken in the selection of items, certain degradations due to time can sometimes not be avoided.  They are indicated at the time of purchase, however certain things may escape the vigilance of the "seller". These alterations, always discreet, are an integral part of the story and the charm of the article.

The photographs are as faithful as possible but they cannot ensure a perfect similarity with the product offered, in particular with regard to the colors.

In the context of sales, product offers are valid as long as they are visible on the site, within the limits of available stocks. Faced with an exceptional malfunction in the management of stocks and in the event of unavailability of products after the ordering of  '' the buyer '', the  `` seller '' will notify the customer by email of the delivery of a partial order or the cancellation and / or partial refund   free of charge for its order.

3. Order

Orders placed directly with the seller  are considered as proof of the nature, content and date of the order. MASTIC confirms the acceptance of his order to the customer at the email or telephone address that he will have communicated. The sale will not be concluded until the order has been confirmed.

MASTIC reserves the right to cancel a customer's order for any reason explained upstream. The information given by the buyer  when ordering engage it. In the event of an error in the wording of the recipient's contact details, the seller can not be held responsible for the impossibility in which it could be to deliver the product.  

4. Delivery

After order confirmation,  MASTIC undertakes to deliver to its carrier all the references ordered by  the buyer  and this within a maximum of 72 working hours. This transporter undertakes by contract with MASTIC to deliver the order to the buyer's address.  provided by  seller.

Deliveries are made only in France and are made by  The post office  by Colissimo with tracking number or via Mondial Relay.  The buyer has  48 hours to make any reservations with the carrier  in case of degradation.

​​​

Note that in an ecological concern,  packaging  will come from  recycling or reuse as often as possible.

​

5. Returns

The return costs are in all cases the responsibility of the customer and to be defined on a case by case basis.

6. Price

The price is expressed in euros. The price indicated in the order confirmation is the final price, expressed inclusive of all taxes.  for France. The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

Shipping costs are the responsibility of the buyer, they include the shipping price (current rates of La Poste or Mondial Relay), packaging as well as logistics costs.

7. Disputes

MASTIC cannot be held responsible for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or from the improper use of the products sold. The responsibility of MASTIC will in any event be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.  

8. Legal information

The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide information results in the non-validation of the order.

MASTIC undertakes not to communicate, free of charge or with compensation, the contact details of its customers to a third party.  You have a right of access, rectification, and opposition at any time, for all personal data concerning you. It is nevertheless necessary to prove your identity.

To exercise these rights, please send an email to:  info@mastic-lifestyle.com  specifying the information to be modified.

​

9. Intellectual property

All images on this site are the property of MASTIC.

As such and in accordance with the provisions of the Intellectual Property Code, any reproduction or total or partial representation of the creations of MASTIC or of all or part of the elements found on the  site  is strictly prohibited.